Privacy Policy Content - Remote App - AppStore

Effective Date: 04-09-2024

1. Introduction
Welcome to the Remote app, developed by Smart Ship Hub Digital Pte. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

2. Information We Collect
We collect information to provide and improve our services, including:

Personal Information:
a. Account Information:
When you create an account on the app, we collect your name, email address, along with other contact details.

Device and Usage Information.
a. Device Information:
We collect data about the device you use to access the App which includes device type, operating system, followed by unique device identifiers.
b. Usage Data:
Information on how you interact with the App, including features accessed, time spent on the app, and other analytical data to improve user experience

Location Data
a. Real-Time Location Data:
The App may gather actual-time information about the location of your vessel to provide accurate voyage tracking and route optimization services.

Weather and Environmental Data
a. Weather Integration:
The App may access weather data related to your current or planned routes to provide actual-time weather updates and route adjustments.

3. How We Use Your Information
Providing and Enhancing Services
a. Voyage Management:
To facilitate planning, monitoring, and managing ship voyages, including real-time route tracking, performance monitoring, and weather integration.
b. Alerts and Notifications:
To send alerts regarding deviation from performance thresholds, or critical environmental conditions.

Analytics and Improvements
a. Performance Analytics: To analyse voyage performance data, such as fuel efficiency and route optimization, and to improve the functionality of the App.
b. User Behaviour: To understand user interactions with the App, which helps use improve user experience and proceed to develop new features. Security and Compliance
a. Data Security: To safeguard your data and make sure the App is functioning securely.
b. Legal Compliance: To comply with laws and regulations, including maritime and data protection laws.

4. Sharing Your Information
We may share your information in the following circumstances:
a. Service Providers:
Third-Party Providers: We may share your data with third-party service providers who assist in operating the App.
b. Legal Requirements:
Compliance with Laws: We may disclose your information if required by law, regulation, or legal process.
c. Business Transfers:
In the event of a merger, acquisition, or asset sales, your information may be transferred as part of that transaction.

5. Data Security
We implement security measures to ensure your information is protected. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Choices
You can manage your account settings and control the information you provide through the App. You may also:
• Opt-Out: Choose to opt-out of certain features that collect data, such as location tracking.
• Deletion: Request the deletion of your account and data by contacting us.

8. Children's Privacy
The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 years.
If we learn we have collected information from a child under 13, we will delete that information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app.
Your continued use of the app after such changes constitutes your acceptance of the revised policy.

10. Firebase policy
Firebase provided by Google is used by Smart Ship Hub Digital Pte to collect the data from the mobile app to effectively evaluate the use of app and app crash reports. More Information: https://firebase.google.com/support/privacy

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name - Smart Ship Hub Digital Pte
Email - contact@smartshiphub.com
Contact Number : +65 9894 6598
Address - 2 VentureDrive, #19-18 Vision Exchange, Singapore 608526

Privacy Policy Content - Audit App - AppStore

Effective Date: 29-05-2024

1. Introduction
Welcome to the Vessel Inspection Audit App, developed by Smart Ship Hub Digital Pte. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and related services.

2. Information We Collect
a. Personal Information:
We may collect personal information such as your name, email address, Camera access, Gallery Access and other credentials like Password when you register or use the app.
b. Device Information:
We collect information about your mobile device, including device type, operating system, device identifiers, and network information.
c. Data Logs:
We collect data on how you interact with the app, including access times, pages viewed, and your interactions with various app features.
d. Mobile Data:
The app collects inspection-related data, including photos, videos, voice notes, and other content you generate during inspections. Also, we ask for Gallery access while using the app.

3. How We Use Your Information
a. To Provide and Improve Our Services:
We use the information collected to deliver and improve our app services, including generating inspection reports and managing ship inspections.
b. Communication:
We use your contact information to send you updates, notifications, and respond to your inquiries.
c. Compliance and Safety:
We use data to ensure compliance with international maritime safety and environmental regulations and to maintain secure operations.
d. Analytics:
We analyze usage data to understand user behavior and improve app functionality and user experience.

4. Information Sharing and Disclosure
a. Service Providers:
We may share your information with third-party service providers who assist us in providing and improving our services.
b. Legal Requirements:
We may disclose your information if required by law or to protect our rights, property, or the safety of our users or others.
c. Business Transfers:
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Rights
You have the right to access, correct, or delete your personal information. You can manage your preferences and settings within the app or contact us directly for assistance.

8. Children's Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy within the app. Your continued use of the app after such changes constitutes your acceptance of the revised policy.

10. Firebase policy
Firebase provided by Google is used by Smart Ship Hub Digital Pte to collect the data from the mobile app to effectively evaluate the use of app and app crash reports. More Information: https://firebase.google.com/support/privacy

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Company Name - Smart Ship Hub Digital Pte
Email - contact@smartshiphub.com
Contact Number : +65 9894 6598
Address : 2 Venture Drive, #19-18 Vision Exchange, Singapore 608526